Support
Need help? We're here for you. Find answers in our docs or reach out to our team.
Common Help Topics
Find quick solutions to common questions and issues.
License Activation
Having trouble activating your license? Make sure you're using the license key from your purchase confirmation email. Check that your domain matches the one registered.
API Connection
Getting API errors? Verify your OpenAI/Claude API key is valid and has sufficient credits. Check that your server allows outbound HTTPS connections.
Content Generation
Articles not generating? Check your keyword queue has items, automation is enabled, and your API keys are configured correctly in the settings.
Theme Installation
Themes not showing? Make sure your license tier includes theme access. Go to Content Steer > Themes and click "Install" on your desired theme.
Scheduling Issues
Posts not publishing on schedule? Verify your WordPress cron is working. Consider using a real cron job via your hosting panel for reliability.
Image Generation
Images not appearing? Check your image source settings. For DALL-E, ensure your OpenAI account has image generation enabled and sufficient credits.
Submit a Support Ticket
Couldn't find your answer? Send us a message and we'll get back to you.
Response Time: We typically respond within 24-48 business hours. Agency customers receive priority support.